RECEPTIONIST/ TELEPHONE OPERATOR - GRADE 6 (1 Position)

The Receptionist/Telephone Operator will report to the Chief Human Resource Officer and will be in charge of all reception and telephone services at the Commission.
Core Duties and Responsibilities:

• Handle enquiries and direct visitors to the appropriate officers
• Handle telephone operation work which involves making and receiving calls
• Routine testing of the switchboard facility
• Compile telephone traffic data and advice as appropriate and handle any other work related to reception and telephone services

Applicants must meet the following requirements:

• Certificate in Telephone Operations
• Certificate in Public Relations/ Customer Care from a recognized institution
• Have worked for a minimum period of four (4) years in a similar position in a busy organization in the Public Service or Private Sector
• Have demonstrated outstanding professional competence in telephone operation/reception work

CIC is committed to respect the national values and principles and, the Bill of Rights of the Constitution of Kenya, 2010, with respect to recruitment of staff. CIC is further committed to implementing affirmative action measures and to this end encourages women, minorities and persons from historically marginalized areas and groups with the requisite qualifications to apply for the advertised jobs.
Detailed job profiles and reference numbers can be accessed at www.cickenya.org.
If your career aspirations match the requirements of these exciting opportunities, please write in confidence quoting the job title on both the cover letter and envelope, before 26^th October 2012. Enclose your Curriculum Vitae containing an e-mail address, daytime telephone contact, qualifications, experience, copies of academic and professional qualifications and of ID/Passport, details on present position held, current remuneration, names and addresses of three referees and send by email, post or hand delivered to:

The Chief Executive Officer
Commission for the Implementation of the Constitution
Parklands Plaza, Muthithi Road and Chiromo Lane Junction
P.O. Box 48041-00100, Nairobi
E-mail: chairapplications@cickenya.org